AL Hateem Travels values your privacy and is dedicated to protecting your personal data. When providing our services, we may need to collect personal information from you, whether through our website, call center, or future digital platforms. This policy explains how we manage your personal information once it is collected.

The information we may collect includes:

• Names and contact details such as your address, phone number, and email address.
• Payment information like credit/debit card details (including card number, cardholder name, and expiry date).
• Special requests related to any health conditions or disabilities, as well as dietary preferences that may disclose religious beliefs.

Please ensure that all members of your party are aware of and agree to this policy, and that they consent to you acting on their behalf when providing information to us. In cases where we need to collect sensitive personal data (such as health or religious information), we will only do so with your explicit consent to ensure your needs are met or to act in your best interest.

Cookies

We use various cookies on our site to enhance your browsing experience. To learn more about cookies and how to manage or delete them, we recommend visiting https://www.aboutcookies.org.

We currently operate under an 'implied consent' policy, which means that by using our site, we assume you are comfortable with our use of cookies. If you disagree, you may choose not to use this site, delete our cookies after your visit, or browse using your browser's anonymous mode (e.g., "Incognito" in Chrome).

Session Cookies

Session cookies are used to maintain your login status and remember items in your shopping basket. These are essential for the proper functioning of our website, and disabling them may impact its functionality. For more information about session cookies, visit this link.

Persistent Cookies for Analytics and Performance

We use persistent cookies, including Google Analytics, to gain insights into how our website is used, helping us improve user experience. All user data is collected anonymously. You can find out more about Google's privacy practices regarding its analytics service here.

The following are examples of cookies we use:

Cross Domain Tracking: Third-Party Cookies

Cross-domain tracking may use third-party cookies to collect information across domains. If third-party cookies are unavailable, a first-party cookie with reduced tracking ability will be used instead.

Social Buttons

Our website includes social buttons that allow you to share or bookmark pages. These buttons may link to third-party sites that may collect information about your actions, such as Google or Facebook. If you are logged in to these platforms, they may also track your visits to our site. Please review the privacy policies of these services to learn how they use your information and how to opt out.

External Web Services

We use several external web services to display content on our website. As with social buttons, we cannot prevent these third-party services from collecting information on your interactions. If you are not logged in to these services, they may still collect anonymous data, such as views or interactions.