Privacy Policy
Overview
Welcome to AL Hateem Travels! This Privacy Policy describes how AL Hateem Travels, referred to as "we," "us," or "our," collects, uses, and shares information when you use our website [https://alhateemtravels.co.uk], referred to as the "Site."
Information We Collect
Personal Information
We may collect personal information such as:
Name
Contact information (email address, phone number, address)
Passport information
Payment details
Non-Personal Information
We may also collect non-personal information such as:
Browser type
IP address
Device information
Log files
How We Use Your Information
We use the information we collect for various purposes, including:
Processing and managing Umrah bookings
Providing customer support
Improving our services and website
Sending promotional and informational emails (you can opt-out at any time)
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
Trusted third parties who assist us in operating our website and providing services
Compliance with legal obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
Security
We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
Access, correct, or delete your personal information
Opt-out of marketing communications
Withdraw your consent for data processing
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with the effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at [contact email/phone number].