• Email us: cs@alhateemtravels.co.uk

Privacy Policy


Welcome to AL Hateem Travels! This Privacy Policy describes how AL Hateem Travels, referred to as "we," "us," or "our," collects, uses, and shares information when you use our website [https://alhateemtravels.co.uk], referred to as the "Site."

Information We Collect

Personal Information

We may collect personal information such as: Name Contact information (email address, phone number, address) Passport information Payment details

Non-Personal Information

We may also collect non-personal information such as: Browser type IP address Device information Log files

How We Use Your Information

We use the information we collect for various purposes, including: Processing and managing Umrah bookings Providing customer support Improving our services and website Sending promotional and informational emails (you can opt-out at any time)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below: Trusted third parties who assist us in operating our website and providing services Compliance with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.


We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet is 100% secure.

Your Rights

You have the right to: Access, correct, or delete your personal information Opt-out of marketing communications Withdraw your consent for data processing

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at [contact email/phone number].