Wondering About Our Services? Dive into Our Popular FAQs!

Can you assist with visa processing for Umrah?

Absolutely. We provide comprehensive assistance with visa processing for Umrah, ensuring a hassle-free experience for our customers. Our team guides you through the entire visa application process and ensures that all required documentation is in order.

Are there any additional fees or hidden charges in your Umrah packages 2025?

No, we believe in transparency and honesty in our pricing. There are no hidden fees or extra charges in our Umrah packages 2025. The price you see is the price you pay, with no surprises along the way.

Can I make changes to my Umrah package after booking?

Yes, we understand that plans may change, and we accommodate flexibility in our Umrah packages 2025. You can make changes to your package, such as adjusting travel dates or accommodation options, subject to availability and any applicable fees.

What kind of customer support do you offer during the Umrah journey?

We provide 24/7 responsive customer support to assist you at every step of your Umrah journey. Whether you have questions about your itinerary, need assistance with transportation, or require guidance during your stay, our team is always available to help.

Can I include Ziyarat tours in my Umrah package 2025?

Absolutely. Ziyarat tours are an integral part of the Umrah experience, and we offer optional Ziyarat tours as part of our Umrah packages 2025. You can customize your package to include visits to sacred sites and historical landmarks in Mecca and Medina, accompanied by knowledgeable tour guides.

Can I request specific dietary accommodations during my Umrah journey?

Absolutely. We understand the importance of dietary preferences and restrictions, and we can accommodate special dietary needs such as halal, vegetarian, or gluten-free meals. Simply inform us of your requirements, and we'll make the necessary arrangements with our partner hotels and restaurants.

Are there any discounts available for Group Umrah packages 2025?

Yes, we offer special discounts for Group Umrah packages 2025 booked by groups of pilgrims traveling together. Group bookings can enjoy significant savings on flights, accommodations, and transportation services. Contact our team for more information on group discounts and eligibility criteria.

Can I request specific dates for my Umrah journey, or are there fixed departure dates?

We offer flexible departure dates for our Umrah packages, allowing you to choose the dates that best suit your schedule and preferences. Whether you prefer to travel during peak seasons or off-peak times, we can accommodate your desired travel dates, subject to availability.

What documentation do I need to provide when booking an Umrah package 2025?

To book an Umrah package with us, you'll need to provide a valid passport and any required visa documentation. Our team will guide you through the documentation requirements and assist you with the visa application process to ensure a smooth booking experience.

Can I extend my stay in Mecca or Medina beyond the duration of the Umrah package?

Yes, you can extend your stay in Mecca or Medina before or after completing your Umrah pilgrimage. We can assist you in arranging additional nights of accommodation and transportation services to accommodate your extended stay. Simply let us know your preferred dates, and we'll make the necessary arrangements.

Can I choose my preferred hotel for accommodation?

Yes, you can. Our Hotel Booking Department is connected to the best hotels in Makkah and Medina, offering a range of options from 5-star deluxe to 3-star economy hotels. You can select the hotel that best suits your budget and preferences and include it in your custom Umrah package, subject to availability.

What is the duration of Umrah packages 2025?

We offer flexible durations for Umrah packages, ranging from 7 days to longer stays as per your convenience. You can choose the duration that suits your schedule and travel preferences, and we'll customize the package accordingly.

Why choose AL Hateem Travels for exclusive Umrah packages 2025?

As an IATA certified direct Umrah and holiday planner, we prioritize customer satisfaction and empowerment. We offer a range of staying options, flexible payment plans, and discounted prices to tailor Umrah packages 2025 according to your budget and preferences. With us, you're in control of your Umrah experience, from accommodation to travel arrangements.

What options do you offer to make Umrah packages more affordable?

We offer advanced booking discounts, flexible payment plans without extra fees, and special discounted prices for group umrah packages 2025. Our aim is to make Umrah accessible to everyone, regardless of budget constraints. Contact us to explore the various options available to make your Umrah journey affordable and convenient.

How do you accommodate elderly and disabled pilgrims?

We understand the unique needs of elderly and disabled pilgrims and take special measures to ensure their comfort and convenience. Our Umrah packages include wheelchair-accessible flights, accommodation in hotels with wheelchair-friendly facilities, and specialized transportation services. Reach out to our consultants for personalized arrangements tailored to your requirements.