1. Acceptance of Terms

By accessing and using the services provided by AL Hateem Travels on the website [https://alhateemtravels.co.uk], you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Booking and Payments

2.1 Umrah Packages: AL Hateem Travels offers various Umrah packages. By booking a package, you agree to provide accurate and complete information required for the booking process. 2.2 Payment: Payment details provided for booking must be valid and authorized. AL Hateem Travels reserves the right to cancel bookings for insufficient funds or unauthorized transactions. 2.3 Cancellation and Refunds: Cancellation policies vary based on the type of package. Please refer to the specific package terms for details. Refund eligibility is subject to these terms.

3. User Responsibilities

3.1 Accuracy of Information: Users are responsible for providing accurate and up-to-date information during the booking process. 3.2 Account Security: Users are responsible for maintaining the security of their account credentials. Any unauthorized access or use must be reported to AL Hateem Travels immediately.

4. Privacy

Your use of our services is also governed by our Privacy Policy. Please review the Privacy Policy [here](link to your privacy policy).

5. Intellectual Property

5.1 Ownership: All content, trademarks, and intellectual property on the website are owned by AL Hateem Travels. Users may not use, reproduce, or distribute any content without prior written consent. 5.2 User Content: By submitting any content (reviews, testimonials, etc.) to AL Hateem Travels, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display the content.

6. Limitation of Liability

AL Hateem Travels shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [your jurisdiction].

8. Changes to Terms

AL Hateem Travels reserves the right to update, change, or replace any part of these Terms and Conditions. It is your responsibility to check this page periodically for changes.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at [cs@alhateemtravels.co.uk/0208 1294 786].